Declaration of accessibility

1. Introduction

This accessibility statement applies to the site shop.hansapark.de.

We endeavour to make this webshop accessible in order to offer all users, regardless of their limitations or technical capabilities, the best possible access to our content and services.

2. Legal basis

This accessibility statement is made in accordance with the provisions of the BFSG and EU Directive 2016/2102.

3. Status of compatibility with the requirements

This website is largely compliant with the Web Content Accessibility Guidelines (WCAG) 2.1.

4. Non-accessible content

Despite our efforts, some content may not yet be fully accessible.
This includes:

• our check-out form for credit card payment, as the keyboard focus is not clear
• the embedded calendar for day-specific ticket selection, which is not fully accessible

5. Improving accessibility

The barriers found are gradually being removed and we are continuously working to further improve the accessibility of our website. If you notice any barriers, please let us know.

6. Contact and feedback

Would you like to tell us about existing barriers or request information on the implementation of accessibility? For your feedback and any further information, please contact us at info@hansapark.de or at +49 (0) 45 63 / 4 74 - 0

7. Conciliation procedure

If your enquiry is not answered satisfactorily, you have the option of contacting the BGG Arbitration Service (https://www.schlichtungsstelle-bgg.de/Webs/SchliBGG/EN/).

Status of the declaration
This declaration was last updated on 12/03/2025.