Statement on accessibility

Introduction

HANSA-PARK Freizeit- und Familienpark GmbH & Co. KG endeavors to make its websites and mobile applications accessible in accordance with Section 11 (1) of the State Disability Equality Act (LBGG) and the accessibility requirements pursuant to Section 13 (3) LBGG.

This accessibility statement applies to https://shop.hansapark.de.

Compliance with legal requirements

This website is largely compliant with the Web Content Accessibility Guidelines (WCAG) 2.1.

We have successfully implemented the following measures on our website:

•    Color and style adjustments to meet WCAG contrast requirements
•    Accessibility statement added to the footer
•    Description texts added to images
•    Static pages in CMS semantically and HTML hierarchically adapted
•    Cleaned up inline styles for article texts and adjusted HTML hierarchy if necessary
•    Payment provider: Checkout description added

Non-accessible content

The content listed below is not barrier-free:

•    Our check-out form for credit card payment, as the keyboard focus is not clear
•    The embedded calendar for entering the exact date of birth is not fully accessible
•    PDF files: The PDF files provided by us on the website do not meet the accessibility requirements. 

Statement issuance

This statement was issued on 6/18/2025 and last updated on 6/24/2025.

It is based on a self-assessment.

Feedback and contact details

Want to tell us about existing barriers or request information on accessibility implementation? For feedback or any other information, please contact us by emailing info@hansapark.de, or via our customer hotline +49 (0) 4563/474-0.

HANSA-PARK Freizeit- und Familienpark GmbH & Co. KG
Corporate Communications
Am Fahrenkrog 1
23730 Sierksdorf
Germany

Complaints process

If you do not receive a satisfactory response from the above contact options, you can submit an application to the Complaints Office for Accessible Information Technology, set up by the State Commissioner for People with Disabilities in Schleswig-Holstein, to initiate the complaints process with the Schleswig-Holstein State Disability Equality Act (LBGG). 

In accordance with Section 12e LBGG, the Complaints Office for Accessible Information Technology is responsible for settling disputes between people with disabilities and public bodies in the state of Schleswig-Holstein on the subject of accessibility in IT. The complaints process is free of charge. There is no need to seek legal advice. 

The Complaints Office website [Link: ] contains all necessary information relating to the complaints process. You can contact the Complaints Office for Accessible Information Technology directly by telephone on 0431 988-1612 or by e-mail: bbit(at)landtag.ltsh.de